Charter Boats ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Platform").

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, phone number, and password when you create an account
  • Profile Information: Profile photo, bio, and other details you choose to add
  • Boat Listings: Boat details, photos, location, pricing, and availability
  • Booking Information: Charter dates, guest count, special requests, and communication with owners
  • Payment Information: Credit card details (processed securely by Stripe), billing address
  • Identity Verification: Government ID, boating licenses, or certifications when required
  • Communications: Messages sent through the Platform, support inquiries, and reviews

Information Collected Automatically

  • Device Information: Device type, operating system, browser type, and unique identifiers
  • Usage Data: Pages visited, features used, search queries, and interaction patterns
  • Location Data: Approximate location based on IP address; precise location if you enable it
  • Cookies: Session cookies, preference cookies, and analytics cookies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Platform
  • Process bookings and payments
  • Connect owners with guests
  • Send booking confirmations, reminders, and updates
  • Respond to your inquiries and support requests
  • Personalize your experience and show relevant listings
  • Detect and prevent fraud, abuse, and security issues
  • Comply with legal obligations
  • Send marketing communications (with your consent)
  • Analyze usage patterns to improve our services

3. How We Share Your Information

We may share your information with:

Other Users

When you book a charter, your name, profile photo, and booking details are shared with the boat owner. When you list a boat, your profile information and boat details are visible to potential guests.

Service Providers

  • Stripe: Payment processing
  • Supabase: Database and authentication
  • Resend: Email delivery
  • Cloudflare: Hosting and security
  • Analytics providers: Usage analysis

We may disclose information when required by law, legal process, or government request, or to protect the rights, property, or safety of Charter Boats, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention. Booking records are typically retained for 7 years for tax and legal purposes.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing in certain circumstances
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at legal@charter.boats.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use the Platform
  • Improve our services

You can control cookies through your browser settings. Disabling cookies may affect Platform functionality.

Manage Cookie Preferences

Review and update your cookie consent settings at any time.

Cookie Settings

7. Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing via Stripe

No system is completely secure. If you believe your account has been compromised, contact us immediately.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Platform. Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: legal@charter.boats